In this course students are introduced to the typical language used when doing business in English. With lessons on essential vocabulary, grammar and types of correspondence, as well as ways to describe an organisation. There is also an introduction to internal communication with a focus on reports and memos.
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Formación diseñada para que apliques cada concepto en situaciones reales de tu trabajo, con un enfoque práctico y útil desde el primer momento.
Using different registers in business relationships: Company – Company; Company – Client; Company – Supplier
* Function – Greetings
* Function – Recognising formal / informal register
Using the appropriate register in different areas of business: Form Companies; Mergers; Temporary Business
Unions; Agree deliveries; Payment Methods; Set deadlines
* Function – using appropriate register in various business situations
General areas of business / Grammar and vocabulary related to business situations
* Function – Describing sectors / areas of business and the roles within them
Administration. Meetings
Grammar and vocabulary related to business situations
Grammar – Courtesy, making requests, interrupting, confirming
* Grammar – Courtesy, making requests, interrupting, confirming
Organising an agenda
AGM
Writing a Personal Statement / Adverbs of time
* Grammar – Adverbs of time
* Function – Writing a personal statement. Usephul phrases and vocabulary
Written Correspondence
* Function – Written correspondence
Informal e-mails
An introduction to informal emails including typical expressions and vocabulary.
Formal e-mails and letters
An introduction to formal emails and letters. Typical expressions and layout.
Memos and reports
Administration. Memo
Relevant vocabulary: memo, informal, internal communication, subject, main body, reminder, regards, reschedule, date, to,
from, heading, colleagues, cancel, attend, dismiss, warn, external, short for, bullet points, deadline, to feel welcome, by the way, semi-
formal, signature, formal dress, silly me.
The user will learn about the function and format of a memo. They will have to correctly order a memo. Gap-fill exercises that
consolidate what has been learned about the format and contents of a memo.
Dialogue to practice taking a memo. Listening practice to correct errors in a memo.
Vocabulary and phrases related to reports and work related injuries. The learner then covers the structure and content of a
typical report and then carries out exercises to consolidate what has been learned about reports, with the specific example of a report on
how reduction of productivity due to sick leave.
Connectors such as “in addition”, “despite”, “moreover”, “due to”, etc. are covered so that the learner will competently be able to
construct persuasive reports.
Dialogues and exercises further consolidate what has been learned.
Describing company structure / Specific vocabulary and phrases
* Function – Describing the structure of a company
Organisation charts. Articles
* Grammar – Articles
* Function – Using organisation charts to describe a company
Company departments. Present continuous
* Grammar – Present continuous
* Function – Describing functions of different departments in a company
Describing your position and workplace. There is / There are
* Grammar – There is / There are
* Function – Describing a role / position
Explaining timetables and schedules / Present continuous for future plans
* Grammar – Present continuous for future plans
* Function: Explaining timetables and schedules
False friends and misunderstandings
* General revision of words and structures that are easily confused
* False cognates / friends
The Language of Business
A review of formal and informal business language and the typical expressions that are used in the business world.
Arranging a meeting
A review of the process of arranging a meeting, preparing an agenda and writing minutes.
Business correspondence
A review of the vocabulary and structures covered in the previous lessons on business correspondence.
Memos and reports
A series of exercises to revise the format and typical language of memos and reports.
Company Structure
A review of the language used to describe companies, departments and the way they are organised.
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